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ABOUT PETER VARDY.

Pleased to serve Edinburgh and the surrounding areas.

Latest News & Events

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The Peter Vardy Guide to April 2017 Road Tax Changes

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BMW i3 Service Inclusive

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The Motability Car Scheme

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Online as well as on the forecourt

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BMW Product Genius

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Johnny Kildare

Head of Business
  • Years at the dealership 8
  • Years in the industry 18
  • Department Management
  • Hobbies Classic car restoration

Guy Watson

Sales Director
  • Years at the dealership 7
  • Years in the industry 16
  • Department Management
  • Hobbies Family, golf and football

James Henderson

New Car Sales Manager
  • Years at the dealership 16
  • Years in the industry 23
  • Department Management
  • Hobbies Formula 1, travel and cinema

Rory Allen

Service Manager
  • Years at the dealership 2
  • Years in the industry 17
  • Department Management
  • Hobbies Family, football and travel

Nadia Coppola

Front of House Manager
  • Years at the dealership 4
  • Years in the industry 9
  • Department Host Team
  • Hobbies Cinema and snowboarding

Jessica Smith

Service Advisor
  • Years at the dealership 1
  • Years in the industry 3
  • Department Service
  • Hobbies Croquet and horse riding

Allan Shotliff

Sales Controller
  • Years at the dealership 1
  • Years in the industry 17
  • Department Management
  • Hobbies Family and motorcycles

Ross Green

Senior Sales Executive
  • Years at the dealership 24
  • Years in the industry 28
  • Department Sales
  • Hobbies Edinburgh Speedway Team

Derek Patterson

Senior Sales Executive
  • Years at the dealership 2
  • Years in the industry 4
  • Department Sales
  • Hobbies Football, rugby and family

James Haston

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Football, motorsport and gym

Craig MacQueen

Corporate Sales Manager
  • Years at the dealership 2
  • Years in the industry 17
  • Department Corporate Sales
  • Hobbies Golf and motorcycling

Stuart Trott

Corporate Sales
  • Years at the dealership 3
  • Years in the industry 8
  • Department Corporate Sales
  • Hobbies Snowboarding and travel

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Difficult to find a suitable time to put car in for service. Minibus service did not suit. Courtesy car not available for several weeks. Only option was to come and wait for a few hours with a toddler which is not ideal. Had to wait 30mins extra too.

Service

Couldn't fault the service I received.

Service

First class company to deal with

Service

Managed to book a time quickly and do the job quickly

Service

I thought the service start where excellent

Service

Service levels were fantastic from entering the garage to exiting.

Service

I was happy with condition of car on return. Work was completed earlier than promised and no surprises.

Service

I was kept fully up to date throughout the service.

Service

Important information have given

Service

Quick turnaround, video evidence, use of a courtesy car

Service

Very straightforward process to book car for service. Greeted with courtesy on arrival, told how long it would take to complete and provided with coffee while waiting. Car service completed in expected time frame.

Service

I was happy with the service dispite some minor hiccups.

Service

Never experienced a service like this before

Service

Very polite and helpful

Service

Nice friendly service advisor and very appolagetic for delays

Service

First class treatment.

Service

Good, prompt service delivered at very short notice. The agent I dealt with was excellent.

Service

Very quick and friendly service with high level of customer satisfaction as a priority

Service

Well looked after and the staff demonstrated a very professional attitude

Service

Very friendly staff and communicative the whole process

Service

The whole experience was stress free. You are treated like a VIP whether you are arriving in an X5 or a One-series, everyone gets the red carpet treatment - quick checkin, lovely coffee and croissants, and a driver taking you into the city centre.

Service

Peter Vardy a good place to visit, warm and friendly

Service

it was quick, easy and clearly thorough.

Service

Hello there, I am completely satisfied with the service I received.I was seen promptly and it was suggested that if I left my car there,( it had a broken nearside headlight),I would get it back the same day,which I did.

Service

Firstly, the service book was not stamped (no response after informing them). Secondly I was given incorrect information which could have resulted in a very expensive repair.

Service

Friendly attentive staff. Service completed ahead of schedule.

Service

Great service, couldn't fault!

Service

Friendly telephone service, and good video email detailing external car inspection.

Service

Ryan made the whole experience a pleasure.

Service

Jessica was really great, kept me informed thought and talked me thru my options. The bus to and from Seafield was a nice touch too.

Service

Excellent attention by Ryan

Service

My car was collected at my house and returned early afternoon

Service

good job on the paint but they bodyshop put the M135i badge on in the incorrect place (correct for Pre LCi) and also not straight. Awaiting replacement and call back from the garage.

Service

Service was excellent with complimentary wash, valet and screen wash. Enjoyed a nice coffee while I waited. However the service lady was a little impersonal and it felt like she was going through the motions i.e. effectively I was a number.

Service

1It took slightly longer than estimated.The health check said that all aspects of the car including window glass and warning lights were fine when in fact there is a crack in the windscreen and a warning light about a parking light which comes on.

Service

Everything worked on schedule and no problems

Service

Kept well informed and updated during the time in garage.

Service

Staff were very helpful and kept me well informed

Service

Pleasant staff, dealt with Victoria and reception. Prompt service, kept informed, coffee offered etc.

Service

The service we experienced was seamless, efficient and without concern.

Service

Jessica was easy and friendly to deal with. No hassle start to Finish.

Service

Great service once again no complaints to make

Service

Friendly staff and all aspects of work explained clearly

Service

Replacement of front discs ar 29000 miles worn, thought I had bought quality. Some Comments during discussions where not what I would want to here. BMW is not the quality of car I would have expected.

Service

I was disappointed that I had to pay a contribution for the fitting of new wheels which BMW Direct knew were faulty on my carIn no way was I disappointed with the customer care service at the branch as I found Jessica and Derek the salesman superb.

Service

Great communication and excellent service

Service

Staff were attentive to my requirements and when buying the car had a good experience. After 2 weeks however my near side front front light lense had condensation in it but was informed it didn't meet manufacturers criteria for change.

Service

Basically all of Peter Vardy's staff understand what the term "customer service" means and everytime I deal with anyone at PV, it reinforces the reason why I left Eastern Western & came to Peter Vardy.

Service

????

Service

Everyone so friendly and helpfull from the moment you enter.

Service

Very efficient and pleasant service.

Service

Easy to book service with follow up texts to remind me of appointment.Showroom very comfortable and was made to feel special.

Service

Staff very pleasant and helpful. Work done as agreed and good quality. This is now my third car from Peter Vardy, with a new 3 series saloon on the wayand never had any issues.

Service

really nice service.

Service

Car fault was repaired on time

Service

Personal service was great (Ryan at Peter Vardy could not do enough to help).Service was efficient and on time.

Service

Because it is true

Service

Some confusion over the price of the work carried out! I think I was quoted 4 different figures for the job.

Service

A planned "recall" modification to the child-seat anchorages was cancelled at short notice, because of a welding machine malfunction.Since I don't use child seats, this mod. can be carried out at the next service.

Service

Efficient service

Service

Friendly staff

Service

Entire process from the very beginning to the end was spotless. After terrible experience from another BMW dealership this felt like fresh air.

Service

I was not booked in to have a curtisy car but Ryan who served me was great and found out if they had one available or if there was a driver that could take me to the meeting I had as the car was going to be more than 2 hours. Great service!

Service

Service in BMW Edinburgh shop floor whilst I was there is as always second to none, however; service provided was wrong and new bulbs replaced when not necessary as the following day the same fault reappeared.

Service

Jess was clear, competent and helpful

Service

I was a week early for my service as I got my dates mixed up. The staff fitted my car in to be serviced and was done quickly and efficiently.

Service

Was really happy , I came along with my daughter age 18 months and you gave me a lift to where ever I wanted to go , and be collected .

Service

Problem sorted first time as double checked brake/start trouble was sorted before returning car to me. Kept informed of progress.

Service

Ryan Kecheran and Brian Boyd went the extra mile to help me with my claim for a faulty battery. They restored my faith in BMW following BMW's refusal to acknowledge this fault. Excellent customer care from Ryan and Brian. Thank you

Service

It took longer than i thought

Service

Excellent service, information on progress sent frequently, highly efficient and friendly service staff.

Service

Nadia went out of her way to help with trying to troubleshoot an erratic non start fault. She assisted with keeping the car for a 2 week period & having the technician check via diagnostics if the fault would occur. She was very patient

Service

fast friendly service

Service

Jess, the service adviser, is always pleasant, easy to warm to and puts the customer first.

Service

No hassle. In particular a good replacement car was available.

Service

Service advisor was very friendly a nod supportive of my enquiry.

Service

Everything went well & was kept informed . Wish all garages were like yours

Service

thorough,efficient and courteous

Service

I was phoned to come up in Oct I arrived in Nov and was turned away saying I wasn't due a service despite being phoned by yourself in Oct. When I said this I couldn't get an answer and was sent away after diving 60mile I complained got no respect

Service

I have had nothing but great service from Peter Vardy BWM Edinburgh at every point of contact. The service due was highlighted to me by the dealership allowing me plenty time to book and make the arrangements i needed to for hire car etc.

Service

I found the process unnecessary stressful and inconvenient. I was told to drop the car off at 830am, but was later told that I shouldn't hve had too. Internal miscommunication by peer vardy. I had to continually ask for updates and was waiting about

Service

Couldn't fault the service

Service

staff very friendly and helpfulespecially Nadia and Ryan

Service

everything went to plan

Service

Ryan was polite attentive and skilled. The car was booked in nicely and all completed satisfactorily.

Service

Everything as planned. Kept informed of progress. Car well cleaned looked v good. Lifts to city centre worked v efficiently.

Service

Absolutely terrific service, especially so since this was an 'on the day' request.

Service

Work comp[leted excellently and car waShed cand cleaned on return.

Service

Ryan looked after my requirements and kept me informed of the progress.

Service

I was looked after whilst I waited and car was taken care of too. However I should have been made aware of waiting appointments when I booked my service.

Service

Professional approach

Service

This was my first service with BMW and I was very impressed. I loved the video which was sent giving me a walk around of the work being performed. I thought this was very efficient and easy to understand. Jessica was very professional and helpful too

Service

Nadir was very good to start with, the driver who collected the vehicle was friendly and efficient and I was kept abreast of what was going on.

Service

Car was collected. Received text alerts at every stage. Even requested it wasn't picked up until after a specific time.

Service

Excellent service

Service

Fast, efficient and just that personal touch with the video is fantastic!

Service

Very Helpful and friendly staff

Service

Everything went as promised

Service

Staff were all very pleasant, contacted me when they said they would and it was a nice surprise to find my car had been cleaned and the inside vacuumed!

Service

all went well

Service

The whole process from booking to collection at the completion of the service was flawless.

Service

all went very well

Service

good quality work simple mot, I do wish they would re set the drivers seat on completion.

Service

I found the service excellent on my car but for its first service I thought it was on the expensive side I paid around £270 which I thought was to much

Service

Ryan was very helpful

Service

Personnel all very helpful as soon as one enters the showroom

Service

No issues, polite helpful service, car ready on time

Service

Customer service from Jess was excellent.

Service

not only were they able to identify and fix issue with the vehical, they also pointed out other issues that, as an Approved Used vehicle, the other frnachise shoudl have addressed

Service

Great customer service

Service

Because from beginning to end I couldn't fault the service provide and also the videos that were sent to me keeping me updated on my cars service I thought was a particularly great touch.

Service

Didn't think the car was as clean as I thought it was going to be, I guess it was a car wash not a full valet.

Service

The service team are very very good, as well as the other departments that make up p. Vary . Very happy.

Service

Identified fault and fixed within warranty

Service

Friendly staff and clear communications.

Service

Very happy with the paint work, the car came back with some small issues but it's going back in to get sorted.

Service

Informed that when checking oil issues that it is Vardys policy to drain off my oil then reuse it. Really !!!!!

Service

Very efficient and helpful over the phone In store was also efficient

Service

5 STAR FROM START TO FINISH

Service

It was easy and straightforward to deal with them, staff were polite and courteous and kept me informed and everything agreed was done in a quicker time than indicated originally.

Service

Superbly organised

Service

Ease of booking appointment in. Welcome of staff when dropping the car off for a service. Video updates. Job done on time with good updates. What's not to like!

Service

As a wheelchair user I was pleased to have my car picked up from my home me and returned to me when the service was completed

Service

All work was completed on time and carried out under the extended warranty. The issue with the car was resolved.

Service

Very happy with the warranty and coverage of it and the repairs which were carried out. Only reason for the lower mark was that although it went in over the holiday period it took almost 4 weeks before finished due to waiting on parts not in stock

Service

Initially, severely disappointed that an 8 month old £40,000 vehicle had failed.However the repair process was fairly painless, thanks to Jessica.

Service

I had a bad experience from one of your sales team. So was moving from BMW seafield! To newbridge Until I met Paul Telfer he was amazing nothing was too much trouble if it wasn't for Paul I would have gone elsewhere he is a wonderful sales man! Great

Sales

While the experience did take some time it was clear that this was a very busy day and despite this we were well looked after. The final presentation when the car was revealed was a nice touch.

Sales

From start to finish the buying experience was first class, professional, knowledgeable, relaxed. Great way to buy a car!

Sales

I had a very good experience with bmw. Pual was excellent and very honest in helpimg me decide on the best iptions of new car for me. And was easy to come to a good deal with. Ayaz made a very smooth handover amd couldnt be happier with my purchase.

Sales

Attention to detail, everything simply explained, what I asked for was provided.

Sales

Staff were very knowledgeable both Ross at sales and also product genius at handovef

Sales

Full acknowledgement that changing car from V8 M3 was a major decision. Opportunity for several test drives of M2 and M4. Good disclosure of BMW products suitable for my needs.

Sales

I'm quite young to be buying a m140i and I had been to a few dealers looking at various cars and at a couple I feel like I was overlooked including another BMW dealer. When I came into peter vardy I was treated with respect and great service.

Sales

handover was very smooth and thorough, both members took plenty of time out to deal with me.

Sales

It was a straightforward process and I was satisfied with everything.

Sales

Sales advisor Ross Green was very helpful during all parts of the purchase.

Sales

We were looked after well and all options and prices explained throughly

Sales

Nick Goldie was very accommodating and the chap who did the handover (sorry I have forgotten his name) was excellent

Sales

Derek Patterson was very ver friendly and helpful and made the experience very straightforward

Sales

Pleasantly surprised at the service I received via Mr Sahir Niqqash at Peter Vardy - Edinburgh. He listened to my requirements, delivered the required goods and the whole buying experience including the handover was excellent, a great team effort.

Sales

The Sales representative (Tom) called me to alert me to the availability of BMW M2 and then supported me throughout the buying process - really helpful.

Sales

Issues with transfer of private plate and delay in getting trade in settlement payment.

Sales

I bought through Peter Vardy MINI centre because we bought a mini last year and got great service from Andrew Chisholm. We didn't use Peter Vardy BMW because we experienced poor handling by its sales staff who only seemed interested in sales bonuses.

Sales

Staff knowledgeable and overall good experience

Sales

Extremely good customer service and thanks to James Haston for his help with this purchase

Sales

Service from moment I entered the dealership to that of conclusion, was excellent. The handover experience was unlike anything I have experienced, truly brilliant.

Sales

Lewis made sure that my wife and I got the car we wanted and when we wished to change the spec he sourced an Lci model and it was delivered before the road tax increase as promised.Delivery was very easy and Ayaz made my wife and I feel very relaxed

Sales

Not completely as apple iwatch was offered by the sales person over and above the service pack but was then retracted. Had lots of paperwork sent beforehand to sign and then had to complete same at collection. Duplication and inefficient bmw process

Sales

Sales representative was extremely attentive, knowledgeable and made the whole buying experience one that was pleasurable for myself, my wife and especially my 4 year old boy.

Sales

Very attentive, nice team

Sales

Friendly professional staff.

Sales

Excellent Customer Service, from test drive to picking up the car, Derek Patterson Sales and Josh Bryant hand over team where brilliant.

Sales

Nick Goldie was extremely helpful and spent a lot of time going through the extras we wanted. At the handover the BMW Genius was excellent and spend a lot of time explaining the controls and very knowledgeable

Sales

Support and information were spot on. Kept up to date and involved by staff.

Sales

Warm welcome, very friendly and helpful staff who clearly knew all about the cars and listened to what my requirements were.

Sales

This was my first visit to Peter Vardy and i was extremely impressed.I have purchased 6 BMWS over the past 15 years at two other BMW garages but this was by far the best experience,the garages customer service is first class.

Sales

Staff dealing with Test Drive, sales, pre-contract CCA wants and needs, financing, payment and handover were knowledgeable, helpful and above all pleasant company.

Sales

it was was good, except twice I called Paul as I wanted to choose my own number plate as I had with Citroen previously, and he told me he would contact me when it was time to do this, he didn't and the number plate was chosen by him. felt cheated

Sales

The pick up was excellent, couldn't have gone better. Purchase was hard work. Salesmen struggled with the systems and didn't know the deals well. He was quite new and I realise that it can take a while to pick things up but he perhaps should suppor

Sales

Had issues when I went to collect the car.The Gardx paintwork seal was un polished and unbuffed in a lot of areas,a good few water marks also and paintwork shine was well below my expectations.Not gleaming like the new model I bought back in 2014

Sales

Since 1991 I have purchased 16 new BMW from this excellent dealership. Behind every car sold is clearly a company that cares.

Sales

The Sales person, Paul Telfer explained everything well and was really helpful.We were greeted as soon as we entered the showroom and made welcome with coffee and comfortable seating. Everyone was really friendly.

Sales

Ross Green was absolutely fantastic, keeping me informed of progress of new car build and ensuring I got the car I was after. Well beyond my expectations.

Sales

It was a Sales Event weekend so there was a lot of people around to help with queries and lots of cars to be able to look at. The Sales Executive understood my needs and was able to match me to the car I wanted with the necessary options

Sales

We found the service provided by Siobhan Mcgowan [ sales executive ] to be off the highest standard.Her friendly and knowledgeable persona made the whole experience easy and enjoyable.A great asset to BMW.

Sales

Everything was what I asked for and on time. Sales process and the handover process were personable and relatable.

Sales

As above, completely satisfied - Lewis, the sales executive looking after me, was very helpful throughout the entire process, providing clear and regular communications.

Sales

Friendly efficient service, not overly pushy during sales process. Great evening on 28th Feb for midnight handover of my new BMW.

Sales

Great service, but sometimes slow in responding to emails after the actual sale.Said they would email me documents on Tuesday am, arrived Friday!

Sales

Great service from Ross Green and all involved in the purchase of the car, great hand over from Joshua Bryant when I picked up the car.The atmosphere in the showroom was also ideal.

Sales

Friendly staff who helped find the car I was looking for.

Sales

Steven crease was an excellent salesperson who was patient, answered all our questions, and ensured we left with the best deal for our family.

Sales

Very professional and efficient

Sales

Could not fault the servce staff great and collection of car very smooth no issues at all.

Sales

Very well looked after

Sales

The service I received from my sales executive was top notch, his knowledge of your product was amazing as was his treatment of my transaction from start to finish, I was that satisfied I felt the need to ensure that I contacted his manager .

Sales

Very happy with the friendly and easy going nature of the staff who made the purchase of our new car smooth and hassle free.

Sales

Nothing was too much bother,every question was answered to my satisfaction. Staff were superb.

Sales

Great service received from Paul Telfer. Kept me updated throughout the wait for my car. Always friendly. Clear cut answers as well, no waffle. Also provided good advice when configuring the car.

Sales

From the initial enquiry to collection I was looked after and kept informed with regards to progress of build etc..,

Sales

Stephen did a great job of managing the process and helping me get the best deal.

Sales

Salesman wasn't pushy in any way at all. He also kept me informed by frequent communication on the delivery date. The BMW Genius was also great with the handover.

Sales

We were happy with the entire process of buying our car. From visiting for a test drive to receiving our car it was hassle free.

Sales

I got a good deal on the car I purchased. The salesman, Ross Green, I have been dealing with for many years and he is excellent always professional, courteous and friendly. Josh Bryant did the handover of my car and he is also excellent.

Sales

Outstanding treatment

Sales

Helpful and knowledgable

Sales

Choosing and purchasing the car was a pleasant and relaxed experience as one would expect when choosing a premium brand. Harry the sales exec was particularly helpful and went the extra mile to seal the deal

Sales

The whole sale process was friendly personal and transparent. I was not being pressured and rushed.

Sales

This is the fifth car we have purchased from Peter Vardy Edinburgh and have always received an excellent service.

Sales

The staff were friendly.,I was offered coffee (which was excellent) and biscuits regularly and the sales staff were very knowledgeable and answered all my questions in a friendly and professional manner.

Sales

Great staff within the dealership made me valued as a person...

Sales

Previous purchases with this team made the process easy and straight forward

Sales

Fantastic personal service with time taken to explain all the paperwork and then systems in the car. All this despite me arriving significantly late for my handover slot. SPECIAL PRAISE FOR JOSHUA BRYANT he went above and beyond on the day.

Sales

all staff very nice from cleaner to sales team.

Sales

I felt very well looked after and treated like a valued customer.

Sales

From our first conversation with Siobhan McGowan to the last, we were highly impressed with her knowledge, understanding and likeable personality. She is an extremely valuable asset to your team and made our experience perfect!