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ABOUT PETER VARDY.

Pleased to serve Edinburgh and the surrounding areas.

Meet the team

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James Whitehouse

Showroom Host
  • Years at the dealership 2
  • Years in the industry 2
  • Hobbies Family, Travelling and BMWs

Johnny Kildare

Franchise Director
  • Years at the dealership 9
  • Years in the industry 20
  • Department Management
  • Hobbies Classic car restoration

Guy Watson

Head of Business
  • Years at the dealership 9
  • Years in the industry 19
  • Department Management
  • Hobbies Family, golf and football

James Henderson

General Sales Manager
  • Years at the dealership 8
  • Years in the industry 25
  • Department Management
  • Hobbies Formula 1, travel and cinema

Rory Allen

Service Manager
  • Years at the dealership 4
  • Years in the industry 19
  • Department Management
  • Hobbies Family, football and travel

Brian Rumgay

Used Car Manager
  • Years at the dealership 1
  • Years in the industry 17
  • Hobbies Football, Dj'ing, Cooking.

Allan Shotliff

Stock Manager
  • Years at the dealership 3
  • Years in the industry 20
  • Department Management
  • Hobbies Family and motorcycles

Scott MacFarlane

Work Shop Controller
  • Years at the dealership 1
  • Department Host Team

Jordan Inglis

Service Advisor
  • Years at the dealership 1
  • Years in the industry 2
  • Department Service
  • Hobbies Football & cars

Ryan Kecheran

Service Advisor
  • Years at the dealership 2
  • Years in the industry 3
  • Department Service
  • Hobbies Football and BMW M Cars.

Ross Green

Senior Sales Executive
  • Years at the dealership 25
  • Years in the industry 29
  • Department Sales
  • Hobbies Edinburgh Speedway Team

Derek Patterson

Senior Sales Executive
  • Years at the dealership 3
  • Years in the industry 6
  • Department Sales
  • Hobbies Football, rugby and family

James Haston

Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Football, motorsport and gym

Craig MacQueen

Corporate Sales Manager
  • Years at the dealership 2
  • Years in the industry 17
  • Department Corporate Sales
  • Hobbies Golf and motorcycling

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I had told Ryan that I was disappointed at not being invited to a recent golf event that Peter Vardy hosted.Not only did Ryan apologise and made sure I was on the list for next year, he also gave me a free voucher when I collected my car.

Service

Very attentive

Service

I said I did not want a car valet as in a hurry and they did it anyway. Waited for ages with no-one coming to see me. Felt "abandoned" by staff.

Service

As stated above,service was excellent and looked after me well

Service

Car was in for service & MOT . We came back to discover car wasn't ready . The car was to be ready about 4pm . We eventually had to leave at 4.30pm ( we live in Berwick upon Tweed ) & had to re -arrange a return visit to have brake fluid changed .

Service

Appalling service

Service

Car valeted upon it's return.

Service

My car was ready on the date given, the staff took me through the complete process and kept me informed throughout the buying process. Sales and customer service staff were great (courteous and polite).

Service

Excellent - collecting the vehicle, Jessica gave information throughout, video of inspection, car back early - all top rate

Service

Happy with everything

Service

The service was a good quality and the brakes and pads are excellent quality also.

Service

everything worked as expected

Service

The recent gift of dinner was very generous. thank you

Service

Professionalism of the staff was second to none

Service

Liked the waiting service option

Service

My wife brought the car home but,did not scrutinise it. I thought the price was a bit steep especially the charge for oil?

Service

Friendly staff, everything went well as expected.

Service

Easy to arrange. Courtesy car made available.

Service

All my dealings with Ryan in Servicing have been excellent

Service

Mr Kildare

Service

The appointment for the repair was made at a date convenient for me.

Service

Love BMW and the staff.

Service

Because the work was carried out by the time promised and the car was valeted before I collected it.

Service

As mentioned...2 long to get problem sorted (still not), damaged car once in for repair, I had to chase rather than u keep me up to date (again until Nadia took over and this improved).

Service

Poor quality after-sales follow-up re warranty issues.

Service

Very well looked after from walking through the door to leaving no complaints

Service

went smoothly and carried out promptly

Service

I am totally upset about the condition of my car as since the damage started showing up on the rear back door it has since spread to the other back door and is now showing signs of starting on the two front doors.

Service

Good service, helpful staff.

Service

Car was in garage for nine hours which i feel was unnecessary as it was booked in for eight thirty

Service

MR. Ryan Kecheran are very helpful and friendly , excellent service, thanks

Service

All work that had to be undertaken on the vehicle was completed within the required timeframe and Jess kept me updated with progress and any additional work that required my authorisation to proceed

Service

Swift, effcient & personable. Great job guys!

Service

Good courtesy availability. Discounted cost for parts and labour on last visit. Welcomed and unexpected.

Service

Relatively easy to book in, the lady I dealt with on the phone was very helpful although it did take some time to get an appointment. From taking the keys in, the meet and greet were very helpful and then Ryan maintained contact throughout the day.

Service

Attention to detail

Service

Efficient.

Service

Professional and thorough job.

Service

No problems at all.

Service

Everything was carried out as expected and any additional work/services clearly explained.

Service

work was carried out as requested and, on time

Service

For the above reason explained in question1, service Could be much better if “everyone has all the time in the world attitude “disappeared Almost felt like well we’ve got the sale now so maybe aftercare doesn’t matter Felt like number not customer

Service

Te cost

Service

Kept waiting for my car after service. Waited so long that I couldn't stay for the car to be valeted and not for the first time.

Service

Everything completed to a high standard, everyone I spoke to was helpful and pleasant

Service

The service was great but not having tyre to replace the faulty one meant returning again to complete the job which would have been time consuming for me.

Service

I was pleased that my car was ready to collect however due to reasons stated above, I was dissatisfied with the service as I am still waiting for alloy to get repaired.

Service

Extremely satisfied with my service

Service

Was advised at time of booking car may not be close enough to service to carry out. Whilst updates were provided I was not told service had not been done until after I had collected car and saw on dash it was still due.

Service

The problems I raised where not fixed, the car is still making the electrical noise and I was advised by Jordan an extensive road test had been done, when only 4 miles worth of fuel is used that it not extensive in my view

Service

Everything was done to the agreed timescale and I received regular updates on the progress of my vehicle.

Service

Always happy to help.

Service

All the work was carried out in the agreed time without any problems.

Service

4 stars given . Overall pleased with customer experience. One star deducted due to wd40 spray contamination on parcel shelf.

Service

I had no communication about the work being done even after I phoned for an update. I received an advisory which I asked if it was covered by my extended warranty. I was told I would be contacted to confirm if it was, again no one called.

Service

overall information/knowledge displayed by the personnel gives total assurance that the car is being properly attended to.

Service

Efficient

Service

Peter Vardy are excellent. The tyre was ordered quickly, the appointment made easily to get the tyre replaced and the service was excellent.

Service

Customer service

Service

As mentioned above I have always received excellent service and always receive follow up communication.

Service

My issues were not really addressed at all-gps in x5 still finds my house and other addresses two blocks away whil my previous x3 never had that issue with same navigation system. Point here is that the dealership should be escalating and owning it.

Service

It was quick and convenient

Service

The staff are always very helpful

Service

Fixed the problem

Service

I was given an MOT voucher when I purchased the car. It had been serviced in the meantime and was still 'in warranty', but I expected a charge for something! Everything I needed was done, the car was valeted and I did not get a bill.

Service

No problems experienced. Straight forward process.

Service

All the staff that I have dealt with have been pleasant, helpful and efficient.

Service

They did what they said they’d do.

Service

Perfect experience, James was excellent and look after us exceptionaly well.

Sales

very straightforward and quick process. made easy and pleasant by sales person (Derek Patterson) and other staff involved.

Sales

Very happy with my new car and the dealership.

Sales

The staff were all very helpful and pleasant.

Sales

All staff were very helpful especially during the handover of my vehicle. Salesman was efficient, very pleasant and friendly.

Sales

As I have said in my initial answer this branch is totally committed to customer satisfaction from a phone call to collecting a vehicle I cannot tell you how many people I have told that this is the very highest of excellence which Seafield provide

Sales

All the staff are courteous, knowledgeable and great to deal with.

Sales

I would never go anywhere else to purchase my cars going forwards. Brilliant dealership.

Sales

Excellent centre to deal with very friendly and down to earth

Sales

I wont go any where else the service you get from the minute you enter the showroom till you leave is way beyond anything i have experienced in different car sales

Sales

Felt welcomed and at ease.

Sales

Great service and price

Sales

Courteous throughout

Sales

Well taken care off in very good surroundings

Sales

Great product, salesman was knowledgable and easy to get along with, the centre is nice with excellent facilities.

Sales

I was left feeling completely "Looked after" by both my salesman and the person doing the handover.

Sales

Process of purchasing my new vehicle was good