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ABOUT PETER VARDY.

Pleased to serve Edinburgh and the surrounding areas.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The whole experience was very straightforward. The waiting area facilities available were first class, and the staff were friendly and attentive.

Service

Very efficient and no hassle.

Service

Seemed to tick all the boxes

Service

Good down to earth service, team on site from reception to team who carried out service were a credit to Peter Vardy!

Service

The service was perfect.

Service

Everything went as planned, no complaints.

Service

Always excellent

Service

Easy, efficient and felt like was only sold what was needed.

Service

To save a return journey I was told to keep the courtesy car till the problem was sorted and my new wheels arrived from Bmw to be fitted

Service

Very efficient and ptofessional

Service

Kept informed over the process. Video is very helpful and informative.

Service

Good service no faults good personal contact and no overcharging

Service

The staff are always very helpful so its never a problem getting a top service

Service

Staff and service exemplary. Excellent response and friendly, informed staff

Service

Well satisfied with a service provided for my car at Peter Vardy Ltd

Service

I found the attention to detail was great

Service

Very satisfied ??

Service

The service all round was excellent

Service

Staff helpfull and all work competed in good time with updates on work

Service

0 problems, smooth clear reporting.

Service

Great service as always. Thanks to Jess and Brian.

Service

My experience was very good Peter Vardy seemed to have all the right equipment in the right place

Service

Very good in service and pick-up/return the car. Thanks.

Service

I am always well looked after by Peter Vardy BMW

Service

Satisfied by explanation of staff what work etc is being carried out on my vehicle.

Service

I was always aware of what was happening and the people were very helpful

Service

Car was held in for two Days, maybe this was to do with avaiability of parts, which was really no problem as I was informed this may be the case.

Service

Because I was satisfied with the service experience.

Service

Very satisfied with all aspects from reception to service

Service

Great experience, vehicle was picked up from home as I now live at the other side of town which is a 45 mile round trip for me to attend the dealership. Vehicle picked up on time and delivered back as promised. Fantastic service from Liam, thanks.

Service

Very good and friendly service

Service

Easy to contact to book service. Loan car offered. Listened to my problem and kept me informed as to progress of repair. Good price for MOT. Staff pleasure to deal with.

Service

As above. Also Ewelina was an excellent ambassador for BMW. Very helpful and personable.

Service

Intermittent fault on indicator unit finally found and unit replaced under warranty, great news as warranty expired a week later.

Service

Everyone were polite.

Service

Matter was promptly handled and I was well served by Ewelina.

Service

Prompt service with regular updates

Service

Work carried out effectively and staff very helpful

Service

Cheerful and efficient service

Service

The Service was very efficient and the car was returned having been cleaned.

Service

With the brake warning light on, I was given the earliest appointment possible and the problem was quickly solved and corrected. I was on holiday in the area so not a regular Peter Vardy customer.

Service

Efficient

Service

Always really friendly and flexible to help, like a family

Service

all things were explained clearly and carried out

Service

Video taken of car on the ramp during health check, giving extra peace of mind

Service

Simply because you do an excellent job with my car and the staff are excellent.

Service

Made very welcome on arrival

Service

Couldn't have been better in terms of phone and personal contact.

Service

I was kept informed throughout the process by Jess

Service

No problems at all

Service

Friendly and professional team

Service

Have dealt with Peter Vardy for some 8 years now. Service is always as advertised and zero come backs. Staff in reception always knowledgeable and efficient. Always polite.

Service

Kept informed of any problems

Service

I received really good service when my car was in for a recall

Service

Again amazing company really helped me out in a time of need

Service

Service was undertaken in the usual efficient and friendly manner.

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Good service polite

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Good service

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Nothing too much trouble

Service

Excellent customer service from Ewelina and team.

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MOT test was carried out as requested

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Very easy to deal with

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Helpful and professional

Service

The whole experience was first class from the booking experience to the personal update from Grace ensuring I was kept fully appraised of matters through to receiving the car back washed and well presented. Excellent service.

Service

Nothing was a trouble

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Everything went smoothly with no issues.

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Done service in goodctime

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Knowledge and advice !!

Service

I love coming to BMW, the service is great, everyone is polite and friendly and it's actually a pleasure to come and get a service done, not a chore.

Service

Always the same excellent

Service

Staff very welcoming, professional & made you feel at ease instantly. Even when the service didn't quite go to plan, my car was made available as soon as possible, ready for me to return to Shetland

Service

I received a great support from Ewelina and kept me updated all the time. I will strongly recommend to friends this BMW service.

Service

Kept in touch pics of car on ramp etc

Service

Can only say good things

Service

From the point of first contact, nothing is too much trouble and that continues throughout your experience. If there were a 6 star satisfaction rating, Peter Vardy would get a 6 from me!

Service

Was able to discuss requirements. Staff followed up when work required to fix had been identified and the work was then completed earlier than they expected.

Service

Excellent communication at every stage. Clear outline of costs involved

Service

See above. Ease of booking and preliminary follow-up much appreciated

Service

Had no problems

Service

Very good service, very attentive and kept me well informed. Was impressed with extras like vehicle check and offering me the WiFi code!

Service

No issues

Service

Service was perfect, and wash and valet exceptional.

Service

they orginised a car for me without any problems to ensure I had a car at all times

Service

everything as promised

Sales

Tomaz was extremely professional, he explained everything thoroughly and was able to answer any queries I had

Sales

I was completely satisfied with both Jordan and Erin at the Edinburgh branch

Sales

When picking up my new car the manager,salesman & tech guy were all there to say thanks very much for my business..never had that before..brilliant ??

Sales

No complaints, good atmosphere and buzz around the showroom at all visits from initial enquiry to doing the deal and vehicle handover.

Sales

Staff at Peter Vardy very helpful and made the trade in of the old car and purchase of the new one fairly straightforward.

Sales

Derek and Erin are very personable, helpful and project an excellent image for BMW

Sales

I was able to communicate effectively and timeously at all times with the sales staff. All calls were returned and i was treated with courtesy at all times.

Sales

Sales representative, Mr Janos Barlow, kept regularly in touch with me throughout the order process - which lasted over 5 months. He was unfailingly courteous, well informed and helpful.

Sales

Very good experience and very friendly service

Sales

loads of info

Sales

Peter Vardy Edinburgh was extremely easy to deal with from start to finish making the whole process of swapping my vehicle and getting me into a new BMW at a good price very easy. The hand over was amazing where the staff genuinely cared.

Sales

All my questions and doubts were addressed immediately and, for the first time ever, the purchase was concluded during a single visit. Very exciting+

Sales

Excellent staff and absolutely love the car. Delivered immaculate.

Sales

I was fully kept up to date and the delivery was prompt and convenient.